Need Help Now?
If you are experiencing a mental health emergency or life-threatening situation, please call 988 for the Suicide & Crisis Lifeline or 911 for immediate emergency services. Help is available 24/7.
Quality of Care Standards
Concerns & Grievances
Arise Health Clinic is dedicated to excellence. If you have concerns about the safety or quality of your care, we encourage you to file a report. We take every grievance seriously to improve our clinical services.
Emergency Guidance: If you are experiencing a medical or psychiatric life-threatening crisis, please call 911 or visit the nearest emergency department immediately.
Joint Commission Reporting: You may also report concerns to The Joint Commission via their website at www.jointcommission.org or by calling their Office of Quality and Patient Safety at 1-800-994-6610.
The Joint Commission Reporting
If you have any concerns about your care, you may contact The Joint Commission's Office of Quality and Patient Safety.
Website: www.jointcommission.org
Fax: 630-792-5636
Mail: One Renaissance Boulevard, Oakbrook Terrace, IL 60181
Submit a Grievance
We take your concerns seriously. Please use this secure form to provide details of your complaint or grievance, and our administrative team will review it within two business days.
Your voice helps us grow
We are committed to providing the best possible care. Whether you have a suggestion, a compliment, or a concern, your feedback is invaluable to our growth and clinical quality.