Nondiscrimination and Language Assistance Notices
Notice of Nondiscrimination
Arise Health Clinic complies with applicable federal civil rights laws, including Section 1557 of the Affordable Care Act. Arise Health Clinic does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex. We do not exclude people or treat them differently because of any of these.
Notice of Availability of Language Assistance Services and Auxiliary Aids and Services
ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call 301-259-3574.
We provide the following in a timely manner and free of charge.
Language assistance services. We provide language assistance services for people with limited English proficiency, and for their companions, so you can use our programs, activities and services. These may include:
Qualified interpreters
Written information translated into other languages
Auxiliary aids and services. We provide appropriate auxiliary aids and services for people with disabilities, and for their companions, so we can communicate effectively. These may include:
Qualified sign language interpreters, including American Sign Language interpreters
Video remote interpreting
Information in other formats, such as large print, recorded audio and accessible electronic formats
Reasonable modifications. We provide reasonable modifications for qualified people with disabilities when needed to make our programs, activities and services accessible and give you an equal opportunity to take part.
These services apply to visits in our office and to telehealth visits.
How to ask for these services
Call us at 301-259-3574 or email info@arisehealthclinic.com. Tell us what you need and, if you can, the date of your visit, so we can have it ready.
If you believe we have not provided these services, or have treated you unfairly
If you believe Arise Health Clinic has failed to provide these services, or has discriminated in another way on the basis of race, color, national origin, sex, age or disability, you can file a grievance with us:
Arise Health Clinic 10705 Charter Dr, Suite 430 Columbia, MD 21044 Phone: 301-259-3574 Email: info@arisehealthclinic.com
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
By mail: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201
By phone: 1-800-368-1019, 800-537-7697 (TDD)​
We will not retaliate against anyone for filing a grievance or complaint.